AMA about quality beyond correctness

16 Mar 2026

In this moment: Cassandra H. Leung
Inspired by the following challenge: Create a Moment: Ask MoTaverse Anything.

When we think about quality, many of us jump to ideas of checking against requirements and verifying acceptance criteria.  But quality is more than just "correctness".  A product could be completely built to spec, and still add no value for end users.

If you want to really help create a good quality product which brings real value, ask me anything about quality beyond correctness.  Simply add a comment with your question.

Find all the questions and answers to this AMA in the AMA About Quality Beyond Correctness collection.
Cassandra H. Leung
Senior Quality Engineer
she / they

Quality Coach | Scrum Master | UX Enthusiast | Tech Blogger | International Speaker | Exploratory Tester | Test Strategist | MoT Content Creator

Ambassador
Rosie Sherry
What questions can we explore to help the team build the right thing?

Simon Tomes
How do personas support quality beyond correctness?

Ashutosh Mishra
In your experience, what are some of the ways/ parameters / statistics / examples which can be shown as examples working towards Quality which is beyond correctness?

Emily O'Connor
How would you persuade engineers and product owners to prioritise bugs and features that go beyond acceptance criteria? As you say, a product could be completely built to spec but still add no value for end users - how should testers and quality professionals raise this to ensure their voices are really heard?

Dan Caseley
How much of Quality Beyond Correctness is about the implied acceptance criteria? Clearly you can't move all things tacit to explicit, but are there good patterns for avoiding rework, where a tester needs to highlight the quality problem?

Cassandra H. Leung
Thanks for all your questions! I've answered all the ones which have come in so far, and you can find them here: https://www.ministryoftesting.com/collections/ama-about-quality-beyond-correctness Keep 'em coming, and comment below with any other questions you may have on quality beyond correctness.

Gary Hawkes
How do you communicate confidence in quality to those outside QE, when the confidence is beyond just the correctness of what was built?

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