Clare Norman
Senior quality coach
she/her
I am Open to Meet at MoTaCon 2026, Speak, Write, Podcasting, CV Reviews, Review Conference Proposals
Passionate about making software better for humans. Fascinated by the psychology behind user interactions. On a mission to sprinkle more joy into our software.
Achievements
Certificates
Level up your software testing and quality engineering skills with the credibility of a Ministry of Testing certification.
Activity
earned:
Who are we really talking to? Do we need a MoTaverse collective?
earned:
Who are we really talking to? Do we need a MoTaverse collective?
contributed:
Had an awesome call with Clare Norman, during which she shared a powerful reflection: Are we sharing our testing insights with the right audiences?
Perhaps we need to make formal cohorts of qual...
earned:
Great to talk on a call today! I'm glad we covered so much and explored many ideas together. Excited for what those ideas might become.
earned:
1.2.0 of Quality Coaching essentials
Contributions
Had an awesome call with Clare Norman, during which she shared a powerful reflection: Are we sharing our testing insights with the right audiences?
Perhaps we need to make formal cohorts of qual...
All things on working with our fellow humans
A fizzy mind is when your thoughts bubble and spark like your favourite carbonated drink. You may feel that you are overflowing with energy and imagination. It often happens in the midst of lively conversation with peers, where each person’s perspective collides with another, igniting fresh insights. One idea fizzes into the next, cascading into a chain reaction of creativity until your mind feels carbonated, sparkling and joyfully alive with possibility.
Develop the mindset and practical coaching techniques that help teams build shared responsibility for continuous quality
Discover how Quality Coaching approaches help teams surface, understand and solve their quality problems
This debate explored the role of quality coaching, how it differs from quality engineering and where it is most effective
My goal as a quality coach is to be the person who is the cause of good testing and quality practices in my team without doing much of the testing by myself. So I work as an embedded tester in a team where I try to advocate for early and continuous testing.
Clare Norman joined us at ReTestBash UK 2022 for a live Q&A session after her talk Quality Coaching: Level 1 and we had some very interesting questions and answers.
Learn how to experiment with coaching with Clare Norman
