Clare Norman
Senior quality coach
she/her
I am a colourful tester based in beautiful North Wales. I fell into testing around 5 years ago and I've never looked back. I love the blend of logic and creativity required. I love to make sketchnotes of the talks I listen to within the testing community as a way of bringing some colour into testing. I love the human aspect of testing. In particular I love reading about psychology and working to understand how people use software. I'm currently the sole tester in my company and experimenting with some aspects of quality coaching has allowed me to have a bigger impact on quality than testing alone.
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This debate explored the role of quality coaching, how it differs from quality engineering and where it is most effective
My goal as a quality coach is to be the person who is the cause of good testing and quality practices in my team without doing much of the testing by myself. So I work as an embedded tester in a team where I try to advocate for early and continuous testing.
Clare Norman joined us at ReTestBash UK 2022 for a live Q&A session after her talk Quality Coaching: Level 1 and we had some very interesting questions and answers.
Learn how to experiment with coaching with Clare Norman
