Talk Description
The debate explored the fundamentals of quality coaching, distinguishing it from quality engineering while highlighting their synergies.
Ben, Clare, Shweta and Aj discussed how quality coaching is people-focused, fostering growth, communication, and collaboration, whereas quality engineering emphasises technical processes, compliance and efficiency.
The conversation also explored the importance of stakeholder communication, feedback loops, and the role of coaching charters in guiding effective interactions.
Both perspectives underscored the shared goal of driving value for businesses and customers through structured methodologies and adaptable coaching strategies.
In examining where quality coaching works best, the discussion emphasised that it can be integrated at any stage of software development, provided there is team buy-in and leadership support. Challenges such as maintaining alignment across different teams, managing mental load, and ensuring open collaboration were also explored.
Ultimately, the debate reinforced that quality coaching benefits everyone in the development process—testers, engineers, product teams and leadership—by fostering a culture of continuous learning and improvement.
By the end of this session, you'll be able to:
- Learn how quality coaching focuses on people and processes, while quality engineering ensures product integrity through structured methodologies
- Understand the role of communication and feedback loops
- Know where and when Quality Coaching is most impactful
Quality Engineering Manager II
Next Gen 'Generalist' - Quality and Testing Leadership for over 20 years.
Senior Quality Engineer
I explore the world of software development and testing. Join me as I continue my adventures, discovering the wonders of quality.
Senior quality coach
I am a colourful tester based in beautiful North Wales. I fell into testing around 5 years ago and I've never looked back. I love the blend of logic and creativity required. I love to make sketchnotes of the talks I listen to within the testing community as a way of bringing some colour into testing. I love the human aspect of testing. In particular I love reading about psychology and working to understand how people use software. I'm currently the sole tester in my company and experimenting with some aspects of quality coaching has allowed me to have a bigger impact on quality than testing alone.
Quality Coach
I am a quality coach who focuses on creating a collaborative environment within teams, helps implement best practices and raises the difficult questions that are on everyone's minds anyway.
Quality Engineering Manager II
Next Gen 'Generalist' - Quality and Testing Leadership for over 20 years.
Senior Quality Engineer
I explore the world of software development and testing. Join me as I continue my adventures, discovering the wonders of quality.
Senior quality coach
I am a colourful tester based in beautiful North Wales. I fell into testing around 5 years ago and I've never looked back. I love the blend of logic and creativity required. I love to make sketchnotes of the talks I listen to within the testing community as a way of bringing some colour into testing. I love the human aspect of testing. In particular I love reading about psychology and working to understand how people use software. I'm currently the sole tester in my company and experimenting with some aspects of quality coaching has allowed me to have a bigger impact on quality than testing alone.
Quality Coach
I am a quality coach who focuses on creating a collaborative environment within teams, helps implement best practices and raises the difficult questions that are on everyone's minds anyway.
