A virtual roundtable discussion focused on templates and charters
Templates and charters are everywhere in quality work, but how are people actually using them? In this virtual roundtable, we'll dig into how structured tools like test charters and templates can sharpen exploration, align teams, and make quality work more visible.
Come ready to share what's working, what isn't, and what you've built or borrowed. Whether you swear by a well-crafted charter or you're sceptical of any template that outlives its context, this is a space to challenge assumptions and pick up ideas you can take straight back to your work.
Insight roundups related to this session:
- Test charters and templates: Same objectives, better tools
- The standardisation shivers
- Everything is scattered. Nothing is structured.
Chapter Timestamps:
0:00 Welcome and roundtable intro
2:22 Natalia's challenge: quality at scale
6:30 Melissa's test focus template
9:45 How do you know when you've tested enough?
11:45 Worst case thinking and mitigation planning
13:00 Constraints and limitations as a testing lens
17:08 Flipping from implementation to outcomes
20:51 Day in the life: personas and customer ops
24:38 Standardisation shivers and the toolkit idea
31:45 Claude Skills as a new kind of template
38:03 Enabling non-quality people with AI
41:24 When your org doesn't allow the tool
47:03 Encoding quality knowledge
49:34 The MoTaverse knowledge archive
53:00 Same objectives, different tools — final reflections
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