A testing technique in which a tester or developer spends an extended period using the software from the perspective of a specific user role, completing realistic tasks and observing how the system behaves under real-world conditions. The approach surfaces issues that scripted tests tend to miss, particularly around usability, unexpected user behaviour, and the gap between how a system was intended to work and how it is actually used. It is especially valuable for understanding complex permission and role-based systems, and for exposing friction that only becomes visible when someone is navigating the software as a genuine user rather than as a tester looking for defects.

An exploration of how to think about templating to enable others

A reflection on the rigidity of templates and checklists

Same objectives, different tools!

What happened to charters and templates that guide us?

The lineup is out and oh my... how exciting is it?These are the contributors we've announced publicly... but let me tell you something. Every single person walking through the Brighton Dome doors b...

We're very happy to have Richard Adams joining us in Brighton once again, for a fantastic workshop about RCA (Root Cause Analysis)!RCA is a powerful, yet underused, tool to help us build better qua...

Apply the "5 Whys" technique to both technical debugging and organisational workflows to uncover deep-seated root causes and implement sustainable continuous improvements.

Rich Adams asks:Would you prefer to eat a lot of one snack at one, seeing how two snacks mix together or sampling the full bowl of snacks? I'm a big fan of pair-wise testing... sorry I mean pairin...

So Richards question in full was "My biggest challenge when I was in a leadership role was that it wasn't a position of authority. Whilst I was the leader on how to think about quality and testing,...

Richard Adams asks: How do you engage stakeholders, such as devs & product, with the findings from your exploratory testing session? Things that I've found helpful: Establishing an agreement th...