Quality Engineer

A Quality Engineer is a pivotal role in engineering quality into every layer of the software development lifecycle. Rather than acting as a gatekeeper, the QE partners deeply with developers, product managers, and operations teams to proactively prevent defects, enhance system observability, and drive continuous delivery of reliable, scalable software.

The “engineering” in Quality Engineering is not metaphorical, it’s grounded in technical fluency, systems thinking, and automation craftsmanship. QEs read and reason about code, architect robust test frameworks, and integrate tooling into CI/CD pipelines to provide fast, actionable feedback. They surface insights through monitoring and trend analysis, and influence architectural and deployment decisions to reduce risk and improve resilience.

Ultimately, Quality Engineers design for quality as a shared, systemic responsibility, not a phase, not a checklist or afterthought, aiming to remove unnecessary friction where possible.

A quality engineer makes sure quality is built into every stage of software development and everything around it. They're not gatekeepers, and they work closely with the software engineers or developers, product managers, and even operations to prevent defects, improve observability, and support continuous delivery.

Quality engineers bring technical skills like writing code, building test frameworks, and integrating tools into the CICD pipeline for fast, actionable feedback via exploratory testing and observability as well. Their mission is simple. Make sure quality and risk is not an afterthought.

Your mission [as a quality engineer] is to help your team build better software by making quality visible, valued, and shared.

A Quality Engineer is someone who uses quality knowledge and enables engineering teams to build those quality attributes in. But this doesn’t have to be someone with a quality background, like a Tester or Software Engineer in Test. Developers, leads, principals, and even distributed groups across a team can play this role. The role is defined by the intent, not the job title.

In Agile teams, quality is part of everyday work rather than a separate step. The team shapes acceptance criteria, tests early, and adapts when something is not meeting expectations. The Quality Engineer helps turn broad quality goals into practical activities that fit the team’s cadence.

Quality engineering is very much based around having a quality engineer in each of our product engineering teams, and they are the quality expert. So they know about testing. Their expertise in software engineering is in creating test tools and frameworks and processes. And ultimately, they solve pain points.

They improve the developer experience and improve the deliverability of our product. So they'll work on workflows. They'll work on CI/CD pipelines, and they'll make sure we've got the right quality gates baked into those processes so that we get that earliest feedback for the engineers as they're developing the products.