Very much enjoyed a practical discussion between Cassandra H. Leung and Jessica Mosley.As part of the Software Quality Engineering Certificate (SQEC), Module 9 Lesson 3, they discuss how to qu...

This question is taken from the AMA about quality beyond correctness, and comes from Gary Hawkes. How do you communicate confidence in quality to those outside QE, when the confidence is beyond jus...

This question is taken from the AMA about quality beyond correctness, and comes from Dan Caseley. How much of Quality Beyond Correctness is about the implied acceptance criteria? Clearly you c...

This question is taken from the AMA about quality beyond correctness, and comes from Emily O'Connor. How would you persuade engineers and product owners to prioritise bugs and features that go beyo...

This question is taken from the AMA about quality beyond correctness, and comes from Ashutosh Mishra. In your experience, what are some of the ways/ parameters / statistics / examples which can be ...

"Eating your own dog food" is an expression meaning that the creator(s) of a product / service also use that product / service as a way to test and gather feedback.  Whilst this can provide good, real-world insights as to the experience of using the product / service in question, others argue that this should not be the sole means of testing, as creators are inherently biased towards viewing their creations in a positive light, meaning that critical issues and poor user experiences (UX) could go unnoticed and / or unresolved.

A net promoter score (or NPS) is a measure of customer loyalty and satisfaction, by way of survey.  Real customers / users are asked to share how likely they would be to recommend a particular product, service, or company.  Those scores are then used to calculate the NPS, giving an indication of the general sentiment towards the survey subject.  Some have argued that, if someone is aware of the scoring system, this affects how they will score the subject.  For this reason, no details of the scoring system are provided here.

Great question from Megan Ozanne. I have always found Exploratory tours a really useful method to guide Exploratory testing. What methods have you found helpful to ensure Exploratory testing statu...

This question is taken from the AMA about quality beyond correctness, and comes from Simon Tomes. How do personas support quality beyond correctness? Personas are a great tool, which can be used fo...

This question is taken from the AMA about quality beyond correctness, and comes from Rosie Sherry. What questions can we explore to help the team build the right thing? I love that this question fo...

A collection of questions and answers on quality beyond correctness

Inspired by the following challenge: Create a Moment: Ask MoTaverse Anything.When we think about quality, many of us jump to ideas of checking against requirements and verifying acceptance criteria...