Cassandra H. Leung
Senior Quality Engineer
she / they
I am Open to Speak, Write, Podcasting

Quality Coach | Scrum Master | UX Enthusiast | Tech Blogger | International Speaker | Exploratory Tester | Test Strategist | MoT Content Creator

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MoT Software Testing Essentials Certificate image
  • Cassandra H. Leung's profile image
Awarded for: Passing the exam with a score of 100%
MoT Foundation Certificate in Test Automation image
  • Cassandra H. Leung's profile image
Awarded for: Passing the exam with a score of 100%

Activity

2.1.0 of MoT Software Testing Essentials Certificate image
2.1.0 of MoT Software Testing Essentials Certificate
AMA about quality beyond correctness image
AMA about quality beyond correctness
AMA about quality beyond correctness image
AMA about quality beyond correctness
How would you persuade engineers and product owners to prioritise bugs and features that go beyond acceptance criteria? image
How would you persuade engineers and product owners to prioritise bugs and features that go beyond acceptance criteria?
AMA about quality beyond correctness image
AMA about quality beyond correctness

Contributions

How much of Quality Beyond Correctness is about the implied acceptance criteria?  image
  • Dan Caseley's profile image
This question is taken from the AMA about quality beyond correctness, and comes from Dan Caseley. How much of Quality Beyond Correctness is about the implied acceptance criteria? Clearly you c...
How would you persuade engineers and product owners to prioritise bugs and features that go beyond acceptance criteria? image
  • Emily O'Connor's profile image
This question is taken from the AMA about quality beyond correctness, and comes from Emily O'Connor. How would you persuade engineers and product owners to prioritise bugs and features that go beyo...
What are some of the ways which can be shown as examples working towards Quality which is beyond correctness? image
  • Ashutosh Mishra's profile image
This question is taken from the AMA about quality beyond correctness, and comes from Ashutosh Mishra. In your experience, what are some of the ways/ parameters / statistics / examples which can be ...
Eating Your Own Dog Food (Dogfooding) image
  • Cassandra H. Leung's profile image
"Eating your own dog food" is an expression meaning that the creator(s) of a product / service also use that product / service as a way to test and gather feedback.  Whilst this can provide good, real-world insights as to the experience of using the product / service in question, others argue that this should not be the sole means of testing, as creators are inherently biased towards viewing their creations in a positive light, meaning that critical issues and poor user experiences (UX) could go unnoticed and / or unresolved.
Net Promoter Score (NPS) image
  • Cassandra H. Leung's profile image
A net promoter score (or NPS) is a measure of customer loyalty and satisfaction, by way of survey.  Real customers / users are asked to share how likely they would be to recommend a particular product, service, or company.  Those scores are then used to calculate the NPS, giving an indication of the general sentiment towards the survey subject.  Some have argued that, if someone is aware of the scoring system, this affects how they will score the subject.  For this reason, no details of the scoring system are provided here.
What methods have you found helpful to ensure exploratory testing stays focused? image
  • Cassandra H. Leung's profile image
  • Megan Ozanne's profile image
Great question from Megan Ozanne. I have always found Exploratory tours a really useful method to guide Exploratory testing. What methods have you found helpful to ensure Exploratory testing statu...
How do personas support quality beyond correctness? image
  • Simon Tomes's profile image
This question is taken from the AMA about quality beyond correctness, and comes from Simon Tomes. How do personas support quality beyond correctness? Personas are a great tool, which can be used fo...
What questions can we explore to help the team build the right thing? image
  • Rosie Sherry's profile image
This question is taken from the AMA about quality beyond correctness, and comes from Rosie Sherry. What questions can we explore to help the team build the right thing? I love that this question fo...
AMA About Quality Beyond Correctness image
  • Cassandra H. Leung's profile image
A collection of questions and answers on quality beyond correctness
AMA about quality beyond correctness image
  • Cassandra H. Leung's profile image
Inspired by the following challenge: Create a Moment: Ask MoTaverse Anything.When we think about quality, many of us jump to ideas of checking against requirements and verifying acceptance criteria...
Start capturing for your brag book! image
  • Cassandra H. Leung's profile image
I was lurking in an International Women's Day session and they were talking about logging wins and I couldn't help but blurt out 'brag book' in the comments.It's also funny now, because whenever th...
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